Redesign The Gift Giving Experience

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60 minutes for the exercise and around 30 minutes to debrief


Construction paper, pens, sharpies (multi-color), scissors, duct tape, cardboard, rubber bands, tin foil, bows, ribbons, blank cards, any other similar items you can get your hands on.


Guide participants through the materials in the handout. See the facilitator guide for more information with guidance.

You will be leading pairs through multiple iterations of : empathize, define, ideate, prototype, and test. This is the Design Thinking process.

Learning Points:

  • The power of empathy and listening
  • Finding needs and insights
  • Using prototypes as a learning mechanism
  • Using feedback to drive understanding and rapid iteration

Facilitator Guide & Handout:

Facilitator Guide
Participant Handout

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4 Responses to "Redesign The Gift Giving Experience"
  • Anna July 4, 2011 at 8:46 am

    Facilitator Guide & Participant Handout links are broken :(

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  • Don McGreal July 4, 2011 at 10:33 am

    Hi Anna, I just tested the links and they seem to be working. Maybe the site was temporarily down?

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  • massimo sarti July 5, 2017 at 2:05 pm

    Hi Don. I would like to take a look to the material but the links are broken. Any chance to have another link where I can download them from? Thanks

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  • Don McGreal July 17, 2017 at 9:47 am

    Hi Massimo,

    I just found new links and updated the post. Thanks for bringing it to our attention.


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